A new agency model for DTC brands

The full agency
team your brand
needs — at a
fraction of the cost.

DTC brands juggle brand, growth, product, and retention all at once. The Aigency gives you a six-person expert team, always on, inside your Slack — for less than what most agencies charge for one retainer.

Work with the team See how it works →

Expert agents, one team

$2,200

Full team access/mo

24/7

Always in your Slack

# strategy

Zara Cole 9:02 AM

Good morning ☀️ Before we get into the launch plan — who is this product actually for? The person who finds you organically, or the person you're going to go get? That answer changes everything.

Dev Jacobs 9:14 AM

Pulled your last 90 days of acquisition data. Your CAC on paid is 3x organic. Real talk — before we increase ad spend, let's fix the funnel. I'll have a breakdown by end of day.

Lena Cruz 9:31 AM

Jumping in — your repeat purchase rate dropped 18% last quarter. That's a retention story, not an acquisition one. Let's talk post-purchase before we go wider. 🌱

Jordan Mills is typing...

The DTC problem

Most DTC brands are
duct-taping their growth.

Too many freelancers. Too many disconnected agencies. Too much context lost between strategy and execution. The Aigency fixes all of it.

🧩

Fragmented teams

One agency for brand. Another for growth. A freelancer for copy. Nobody's talking to each other and you're the one managing all of it.

💸

Agency costs that don't scale

Traditional agencies charge $10k–$25k/month before you see a single deliverable. For a DTC brand at any stage, that math rarely works.

⏳

Slow to respond, slow to move

You have a question Tuesday afternoon. Your agency has a Monday morning standup. Meanwhile your competitor already shipped.

🎯

Strategy and execution don't connect

Great strategy docs that gather dust. Tactics that run without a strategy. The gap between thinking and doing costs DTC brands every quarter.

📉

Retention as an afterthought

Most agencies optimize for acquisition. But DTC margins live in repeat purchase. Loyalty and community get squeezed out of every roadmap.

🌀

Context lost in every handoff

Every new agency, every new freelancer, you start from zero. Brief. Onboard. Wait. Repeat. The Aigency team already knows your brand.

Built for every stage

Early stage — finding product-market fit

Clarity

Zara helps you sharpen your positioning before you scale the wrong thing. Nia works out who your product is really for. Jordan builds a brand identity that doesn't need to be rebuilt in 18 months. You move faster because you move with intention.

Growth stage — scaling acquisition and retention

Scale

Dev builds the growth engine and tells you where your real CAC problem is. Lena designs the retention system that makes your acquisition spend worth it. Marcus makes sure it all runs without you managing every moving part.

Established — launching DTC as a new channel

Expansion

You've built a brand through retail or wholesale. Going direct is a different game. Zara maps the channel strategy. Dev builds the acquisition playbook from scratch. Lena designs the community and loyalty model that makes DTC customers feel different from retail ones.

One team that holds
the whole picture.

Traditional agencies specialize in one thing and hand you off. The Aigency team covers brand, growth, product, and retention — and because it's one team, the strategy and the execution are always aligned.

"The gap between strategy and execution costs DTC brands every quarter. We close it."

The team

Six experts.
One team.
All yours.

You're not getting a tool or a chatbot. You're working with a full agency team — each with their own expertise, their own voice, and a deep understanding of what it takes to build a DTC brand that lasts.

Zara Cole

CEO & Chief Strategy Officer

Sets the strategic direction, owns the client relationship at the highest level, and asks the questions that unlock the real work.

Visionary

Marcus Reyes

COO & Client Experience Lead

Translates strategy into execution. Owns the operational cadence and makes sure nothing falls through between disciplines.

Grounded

Nia Kwon

Head of Product & Product Marketing

Bridges what's built with who it's for. Turns product briefs into go-to-market strategies that actually resonate.

Curious

Dev Jacobs

Head of Growth & Performance

Reads data the way others read rooms. Finds where your real growth is — and it's usually not where you think it is.

Sharp

Lena Cruz

Head of Retention & Community

DTC margins live in repeat purchase. Lena designs the retention systems and community experiences that bring customers back.

Warm

Jordan Mills

Head of Brand & Creative

Finds the true thing about a brand and makes it impossible to ignore. Builds identities that don't need to be rebuilt in two years.

Instinctive

A new model

Not a tool.
Not a chatbot.
A team.

"The Aigency is powered by AI. But if you're picturing a chatbot, you're thinking about the wrong thing."

— Zara Cole, CEO

What we've built is a new agency model — one where six senior specialists work inside your Slack, know your brand, and move proactively without waiting to be asked.

The intelligence behind the team isn't just generative. It reasons strategically, analyzes your data, recognizes patterns across hundreds of DTC brands, and applies creative judgment — the way a senior team does after years in the room together.

What that means for you: senior-level agency work, always on, at a price point that makes the traditional model look broken.

It's not a prompt. It's a brief.

Generic AI tools give you whatever you ask for. The Aigency team pushes back, asks the right questions first, and delivers work grounded in your specific brand, goals, and stage — not a template dressed up as strategy.

It remembers everything.

ChatGPT starts from zero every conversation. The Aigency team carries your full history — every decision, every brief, every pivot — and uses it to make every future recommendation sharper. The longer we work together, the more valuable the team becomes.

It works without being asked.

A chatbot waits. The Aigency team proactively checks in, flags what's at risk, requests what's needed, and keeps work moving — the way a real team does. Good mornings, weekly updates, strategic nudges. Your Slack stays alive even when you don't initiate.

Six specialists. Not one generalist.

Most AI tools give you one voice trying to do everything. The Aigency is six distinct specialists — strategy, operations, product, growth, retention, brand — each with deep expertise and a clear lane. The work is better because the thinking is specialized.

What it isn't

A chatbot. A prompt tool. A DIY AI interface. A replacement for human judgment on the decisions that matter most to your business.

What it is

A senior agency team — with distinct voices, real expertise, and institutional knowledge of your brand — available at a fraction of traditional agency cost.

Why it works

The best agency relationships are built on context, trust, and a team that knows your business as well as you do. We designed for that from day one.

How it works

A real agency experience,
inside your Slack.

No new tools to learn. No new platform to log into. The team lives where you already work.

Your personal kickoff call

A personal strategy session with our team sets the foundation. We learn your brand, your goals, and what's not working — then the team gets briefed and ready to go.

Your Slack workspace goes live

Your dedicated channels are set up within 24 hours. Each team member introduces themselves. From day one, you have a full team in your corner — active and responsive.

The team gets to work

Post a brief, ask a question, share a challenge. The right agent responds. Cross-functional work happens naturally — no coordination required from you.

The work keeps moving

Good mornings. Weekly status updates. Proactive check-ins when the team needs something from you. Your Slack stays alive with real momentum.

Pricing

Simple. Transparent.
Built for DTC margins.

One flat monthly retainer. Full team access. No hourly rates, no project markups, no surprises. Cancel anytime.

Starter

Foundation

$1,500/mo

For brands that need strategic clarity before they scale.

Strategy lead + ops lead + one agent of choice

Dedicated Slack channels

Monthly strategy session

Weekly status updates

The full agencyteam your brandneeds — at afraction of the cost.

Most DTC brands areduct-taping their growth.

One team that holdsthe whole picture.

Six experts.One team.All yours.

Not a tool.Not a chatbot.A team.

A real agency experience,inside your Slack.

Simple. Transparent.Built for DTC margins.

Your team is ready.Are you?